ACCESSIBILITY
At GRAU BARCELONA DIAGONAL S.L., we believe in a website for everyone. That is why we are continuously working to ensure that all individuals, regardless of their abilities, are able to navigate, understand, and interact with our website effectively, comfortably, and without barriers.
This accessibility statement applies to the website: joieriagrau.com
Commitment to Accessibility
Our commitment is based on the fundamental principles of equality, inclusion, and usability. We have adopted technical, functional, and organizational measures that allow us to progressively align with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as established by the World Wide Web Consortium (W3C), as well as with the provisions of Royal Decree 1112/2018 on the accessibility of websites and mobile applications in the public sector (Spanish regulation also applicable to private entities providing services to the public).
Compliance Status
This website is currently partially compliant with the WCAG 2.1 Level AA accessibility standard, due to certain limitations detailed below, which are being progressively addressed by our technical team.
Measures Implemented to Improve Accessibility
To ensure accessible navigation on joieriagrau.com, we have implemented the following measures:
Responsive design that allows correct viewing on computers, mobile devices, and tablets.
Adequate contrast between text and background to enhance readability.
Keyboard navigation without requiring the use of a mouse.
Alternative tags (alt text) for meaningful images.
Clear heading hierarchy (H1, H2, H3…) to structure content.
Use of ARIA roles and semantic HTML5 tags to facilitate interpretation by assistive technologies.
Avoidance of relying solely on colour to convey information.
Adequate timing for reading and interacting with dynamic elements.
Non-accessible Content
Despite our efforts, we are aware that some elements may not be fully accessible:
Occasional issues with colour contrast, labels, semantic structure, or keyboard focus.
Some links may lack recognizable names.
Some lists may include elements other than <li>, or elements that support scripts (<script> and <template>).
Some list items (<li>) may not be enclosed within superior elements such as <ul>, <ol>, or <menu>.
We are actively working to resolve these issues as soon as possible and continuously improve accessibility.
Preparation of this Accessibility Statement
Date of preparation: May 13, 2025
Method used: Internal technical review using automated tools (Lighthouse, Axe, WAVE) and manual validation carried out by our development and accessibility team.
Last review date: May 13, 2025
Feedback and Contact Information
If you have trouble accessing any content on this website, or would like to suggest, inquiry, or complaint regarding accessibility, we encourage you to contact us via:
Email: hola@joieriagrau.com
Contact form: joieriagrau.com/es/contacto
We are committed to responding within a reasonable timeframe and implementing improvements wherever possible.
Complaints Procedure
If your accessibility request has not been adequately resolved, you may file a formal complaint with the competent authority, pursuant to Article 13 of Royal Decree 1112/2018. Complaints may be submitted to:
Sub directorate-General for Web Services, Transparency, and Data Protection
Ministry of Financial Affairs and Digital Transformation (Spain)
Likewise, we remind users that both European and national digital accessibility regulations are mandatory for public entities and, progressively, for private entities providing essential services or services aimed at the general public.
Commitment to Continuous Improvement
At GRAU BARCELONA DIAGONAL S.L., we view accessibility as an ongoing process of continuous improvement. We understand that a truly inclusive website is not a destination, but a constant journey of review, adaptation, and active listening.
Last review date: May 13, 2025