PRIVACY POLICY OF GRAU BARCELONA DIAGONAL, S.L.

0. INTRODUCTION

Through this privacy policy GRAU BARCELONA DIAGONAL, S.L.. would like to inform all people who browse and access the website www.joieriagrau.com about the processing of personal data carried out.

No prior registration is required to access the website. In any case, the User accepts this privacy policy and cookie policy in its entirety by browsing.

Before sending any request for information through the contact form on this website, the user must accept the privacy policy, in order to provide express and informed consent for the processing of data for the indicated purposes, in accordance with article 6 of Regulation (EU) 2016/679, of April 27, 2016, relating to the protection of natural persons with regard to the processing of personal data and the free circulation of these data (hereinafter RGDP)

GRAU BARCELONA DIAGONAL, S.L., is the owner of this website, and acts as Data Controller, informing users of this Privacy Policy on the Processing of Personal Data.

1. Information about Data Controller

Business Name: GRAU BARCELONA DIAGONAL, S.L. 

Tax Identification Number: B59303289

Address: Av. Diagonal, 538 – 08006 Barcelona

Email address: hola@joieriagrau.com

2. Purpose of Data processing

GRAU BARCELONA DIAGONAL, S.L., processes the personal data provided to us by the users (owners of the personal data) of this website with the purpose of:

• Being able to provide a proper service to customers interested in the products that GRAU BARCELONA DIAGONAL, S.L..  is selling through its website and formalize the corresponding orders.

• Be able to carry out a customer loyalty program.

• Being able to carry out correct control of the sending of commercial communications to clients who have previously authorized it.

• Being able to respond to queries made through the Contact Form.

3. Legitimation of Data processing

The legitimation of the processing carried out by GRAU BARCELONA DIAGONAL, S.L.. of the personal data provided by customers or users of the website is carried out under the provisions of article 6 of the RGDP. The data is provided by the interested party when completing the contact form or formalizing the registration as a user of the website, making it essential to process the personal data provided by the users for the execution of the contractual relationship, or to respond to the queries made. The legitimation of the processing by GRAU BARCELONA DIAGONAL, S.L.. is also based on compliance with a legal obligation (rules that force us to process personal data) or the legitimate interest of the Data Controller.

Without prejudice to the previous assumptions that legitimize the processing of data by GRAU BARCELONA DIAGONAL, S.L.., when using the contact form or registering on the web, the user grants their consent for the processing of personal data by checking the box duly enabled for this purpose in order to accept the privacy policy of GRAU BARCELONA DIAGONAL, S.L.., a prior and essential procedure before sending the form or user registration.

4. Incorporation of data into data processing files

The data obtained in the contact and registration form will be incorporated into personal data processing files, the processing activity of which is the responsibility of GRAU BARCELONA DIAGONAL, S.L.

5. Preservation of data

The data processed for this purpose will be kept as long as the contractual and/or business relationship between the User and GRAU BARCELONA DIAGONAL, S.L.. is maintained, carrying out the conservation of the data processed in accordance with the deadlines established in the rules applicable to GRAU BARCELONA DIAGONAL, S.L..

In the event that requests for information made in the contact form by a user do not maintain a contractual relationship, the data will be kept until said request has been solved. Once the request has been attended to, it will be deleted.

6. Communication of data to third parties

The data provided will not be communicated to other third parties, except by legal obligation or with the express consent of the interested party.

In relation to the transfer of data to third parties with the express consent of the interested party, they will be entities that the user wants to use to manage payment or to request deferred payment. In relation to the entities that the user can use to manage deferred payment, they are identified in section 8 of this privacy policy.

7. International transfers of data

There are no International Transfers of data to third countries outside the European Union.

8. Rights of Interested Parties (Owners of Personal Data)

8.1.-Rights of Interested parties

The Owner of the personal data has the following rights in accordance with the RGDP.

·   Right to information.- Right to be informed (art. 15 of the RGDP) about the processing of your personal data.

·   Right to rectification.- Right to request that we correct (Art. 16 of the GDPR) incorrect or incomplete personal data that concerns you. 

·  Right to deletion.- If the conditions specified in Art. 17 of the RGDP apply, you as the owner of the personal data have the right to request the deletion of your data. You may, for example, request the deletion of your data, to the extent that it is no longer necessary for the purposes for which they were collected. You can also request deletion if your data were processed on the basis of your consent and you withdraw said consent.

·  Right to limitation of processing.- Right to request the limitation of the processing of your personal data. Do not hesitate to contact us. The right to restrict processing exists in the following cases:

-   If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. While verification lasts, you have the right to request the limitation of the processing of your personal data.

-   If the processing of your personal data is illegal, you can request the limitation of the processing of the data instead of its deletion.

-   If we no longer need your personal data, but you need them to exercise, defend or file legal claims, you have the right to request the limitation of the processing of your personal data instead of its deletion. 

-   If you raise an objection pursuant to Art. 21 (1) GDPR, a balance must be achieved between your interests and ours. As long as it is not clear whose interests prevail, you have the right to request for the limitation of the processing of your personal data. 

-   If you have restricted the processing of your personal data, these data may only be used with your consent - except for storage - for the purposes of filing, exercising, or defending legal claims or to protect the rights of another natural or legal person. or also for reasons of important public interest of the European Union or of a Member State.

·       Right to data portability. - With respect to the data that we process automatically based on your consent or in the context of the fulfilment of a contract, you have the right to have said data transferred to you or to a third party, in a standard machine-readable format. If you request the direct transfer of the data to another responsible person, it will only be carried out to the extent that it is technically feasible.

·       Right to make opposition. - If the data processing is carried out based on article 6 (1) e or f of the GDPR, you have the right to make opposition to the processing of your personal data at any time for reasons arising from your situation; this also applies to profiling based on these provisions. The relevant legal basis on which the processing is based can be found in this data protection declaration. If you raise an objection, we will stop processing the relevant personal information, unless we can verify strong and legitimate reasons for the processing, which override your interests, rights, and freedoms, or where the data processing is necessary to submit, exercise or defend legal claims (right to object in accordance with Art. 21 (1) GDPR). If your personal data is processed for the purposes of direct advertising, you have the right to make objection at any time to the processing of personal data concerning you for the purposes of this form of advertising; this also applies to profiling, when it is related to this type of advertising. If you make objection, your personal data will no longer be used for direct marketing purposes. (Objection according to Art. 21(2) GDPR).

·       Right of revocation. - Many data processing operations are only possible by counting on your explicit consent. You can withdraw your consent at any time. The legality of the data processing carried out up to the moment of revocation will not be affected by it. 

8.2.-How to exercise the rights

The interested party, owner of the personal data, has the right to withdraw his consent at any time.

Likewise, we inform you that the interested party, owner of the personal data, may exercise their rights of access, rectification, and deletion (Right to be forgotten), limitation of data, portability of data and opposition, by sending a letter to Avda. Diagonal 538 – 08002 Barcelona, or email hola@joieriagrau.com

GRAU BARCELONA DIAGONAL, S.L.. counts on an internal protocol called the Protocol for the Exercise of Rights, as well as a Record of the Exercises of Rights carried out by the Owners of Personal Data processed as Data Controller.

8.3.- Competent Data Protection Control Authority

The interested person can file a claim with the competent data protection control authority, which is currently the Spanish Data Protection Agency (AEPD), through its electronic website: www.sedeagpd.gob.es/sede -electronica-web, or by sending a postal letter to C/ Jorge Juan nº6 – 28001 MADRID.

9. Necessary Information for registration and contact form

Regarding the forms on the Website, the User must complete the spaces marked as “required”. Failure to complete the required personal data or to do so partially may mean that GRAU BARCELONA DIAGONAL, S.L.. cannot respond to your requests and, consequently, GRAU BARCELONA DIAGONAL, S.L.. will be exonerated from all liability for non-provision or incomplete provision of the requested services.

The personal data that the User provides to GRAU BARCELONA DIAGONAL, S.L.. must be current so that the information in the records is updated and without errors. The User will be responsible for the veracity of the data provided.

10. Safety Measures of GRAU BARCELONA DIAGONAL, S.L.

GRAU BARCELONA DIAGONAL, S.L.. informs that the processing of personal data is always carried out in accordance with applicable regulations on data protection and information society services.

GRAU BARCELONA DIAGONAL, S.L.. has implemented the necessary technical and organizational security measures that guarantee the security of the User's personal data and prevent from its alteration, loss, processing and/or unauthorized access in accordance with the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or the physical or natural environment, in accordance with that provided for by current regulations.

11. Entities appearing on this website for the deferred price.

The user accepts that all their personal data will be fully transferred to the entity that finances the payment by the user from the moment the user has initiated the contracting of the deferred payment service offered by the latter at the time of choosing the way to pay. This acceptance extends to third parties that must have access to the files for the successful completion of the contract.

A brief list is made below, but not limited to, of the entities that may manage deferred payment by users of this website:

-“Aplazame” ” we find in this case the bank Wizink Bank S.A.U., provided with C.I.F. A-81.831.067, with address at Calle Ulises 16-18 28043, Madrid, duly registered with the Commercial Registry of Madrid, in Volume 42,283, Folio 6, Section 8, Sheet M-198.598.

-“Klarna” we find in this case the company Klarna Spain S.L. provided with CIF. B88639240 with address at Calle Eloy Gonzalo, 27, 28010 Madrid.  

12. Information on Rolex Section

When the user of this website browses the Rolex section, he will interact with an embedded ROLEX website, www.rolex.com. In this case, the user must comply with the Terms of Use, Privacy Notice and Cookies Policy of the website itself www.rolex.com, which will be the only being applicable to users during their navigation on said website.